Privacy Policy

AtoZ Fresh Grocery Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We occasionally change the policy, and any changes will be detailed below.

What We Collect

We may collect the following information:

Name
Contact information, including email address & telephone numbers
Demographic information such as address and postcode

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

To process your order
Internal record-keeping
To improve our products and services
To send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided
To contact you for market research purposes via email, phone, fax, or mail
To customize the website according to your interests
To deliver your order via our courier partners (Parcelforce, UPS, and DPD)

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer’s hard drive that helps analyze web traffic or lets you know when you visit a site. Cookies allow web applications to tailor their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide a better website experience by enabling us to monitor which pages you find useful. A cookie does not give us access to your computer or any personal information other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

When placing your order, you can select whether you wish to receive updates on news and offers.

If you choose to receive updates, your details will be stored securely.

If an order is being delivered, only the necessary details will be provided to Parcelforce, UPS, or DPD to arrange the delivery, including your name, address, and mobile number.

We will not sell, distribute, or lease your personal information to third parties unless required by law.

You may request details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy, please write to us.

If you believe any information we hold about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any inaccuracies.